Manually entered card payments via square point of sale app

[Jrgeneral]

I have accepted several of these payments. Typically, the transaction amount reflects in the balance within minutes. I took in a payment today that shows in completed transactions. However, it has been several hours and that money had not posted to my balance. Is this normal?

[JJ_]

If your transfers have been suspended, our team may have reached out to you with information about your account status, and actions that need to be taken.

If you haven't already, please check your inbox for a message from our team, and your Square Dashboard for notifications (squ.re/SSP). We'll need you to continue to work with us there in order to move forward here.

Thanks for understanding @Jrgeneral

[Jrgeneral]

Mr. JJ,

What do you propose the next step should be? No team has reached out to me. No notifications, no messages, no phone calls, nothing. And now, all my square debit card transactions are being declined. Evidently, there is a system down because it is impossible to get anyone on the phone. What kind of scam are y'all running here