Instant transfer problems

[AshleyS21]

Help...my instant transfers says its unavailable. Ive spoken with 3 different Square agents and have got 3 different reasons why its unavailable and 3 different time frames of when it will be fixed. My money has been suspended since July 31st. Its now August 6th and I still cannot transfer my money. Someone please help 

[JJ_]

These forums are public, so to protect your privacy, we’ve moved your post to a private board.

It sounds like your account may currently have a protective hold on it so that our team can conduct an account review and verify it is secure @AshleyS21. In the meantime, we’ve gone ahead and escalated this post to them for visibility. 

They have indicated that they have tried contacting you via phone and email with no success. You can reach them at 855-700-6000 between 6:00 a.m. and 6:00 p.m. PT, Monday through Friday.

If there’s a bit of hold time, you’re welcome to use the callback option so you don’t have to wait. We’ll keep your place in line and give you a call.

Thank you for your patience.

[AshleyS21]

Nobody has contacted me. I've called numerous times to speak to someone but nobody can seem to give me a time frame or answers on what is going on. Hopefully someone can will contact me tomorrow so this can be resolved. Thank you for your response.