Re: Cancelled account/missing funds

Jabstracted · ‎02-15-2023

Hi y’all, wish I found you a lot sooner. Square cancelled my account with no notice, and can’t/won’t go into any because if ‘agreements with banks and card issuers’. Which truly tells me all I need to know, considering the FINTRAC training I have. Anyways, I sent an invoice to a customer the morning I was cancelled back on 26 October 2022. That money is either missing or stolen from me by the seemingly endless parade of the poorly informed and/or full on liars. Despite multiple attempts to get my money back, I’ve had no luck. Does anyone have any suggestions, or advice to resolving this so I can say goodbye to square and it’s incompetence.

Breffni · ‎02-17-2023

Hi @Jabstracted, thanks for your post.

Sorry to hear you ran into this. I followed up on this for you and it looks like your balance has now been transferred.

Let me know if there's anything else I can do.

Breffni
Community Moderator, Ireland, Square
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