Cancelled account/missing funds

Jabstracted · ‎02-15-2023

Hi y’all, wish I found you a lot sooner. Square cancelled my account with no notice, and can’t/won’t go into any because if ‘agreements with banks and card issuers’. Which truly tells me all I need to know, considering the FINTRAC training I have. Anyways, I sent an invoice to a customer the morning I was cancelled back on 26 October 2022. That money is either missing or stolen from me by the seemingly endless parade of the poorly informed and/or full on liars. Despite multiple attempts to get my money back, I’ve had no luck. Does anyone have any suggestions, or advice to resolving this so I can say goodbye to square and it’s incompetence.

Breffni · ‎02-17-2023

Hi @Jabstracted, thanks for your post.

Sorry to hear you ran into this. I followed up on this for you and it looks like your balance has now been transferred.

Let me know if there's anything else I can do.

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 