Cash Rounding

[ProofOfConcept]

People have been asking for the ability to round up hundreds of times, and Square indicates they can't do it, but in Canada, they got rid of the Penny years ago, and Square has a Cash Rounding feature already built into doing this.

It makes no sense that you can't add a feature to the US version allowing a business to round up or down cash sales automatically. Ideally, you could have user-selectable options for rounding - up only or up or down - plus amount to round to 0.05 or 0.10 or 0.25 or $1 rounding. Then, please create an account where this money could be tracked so users could apply it to a charity or an employee fund.

At the very least, let customers in the US turn on the Cash Rounding feature you've already built for Canada.

See this recent article on the Penny - if Square were to make a big announcement about getting rid of the penny, it might move the issue forward. Having my staff have to deal with pennies is a waste of time - please help us get rid of them.

https://www.nytimes.com/2024/09/01/magazine/worthless-pennies-united-states-economy.html?campaign_id...

[FernHouse]

I would like to bring attention to this post now that the US has officially announced the retirement of the penny. This feature needs to be added ASAP. It will take time for the penny to phase out completely, but with how slowly (if ever) Square adds feature requests made in this community, y'all better get started now. 

[kristen]

Hi @ProofOfConcept, thank you so much for taking the time to share your feature request. It makes sense that cash rounding would be particularly helpful with the retirement of the penny (as @FernHouse mentioned). I spoke with our Product team about this idea and while it is not in development now, it's something we will revisit in the future. I will let you know here when there are any further updates from our team. Thanks again!

[ProofOfConcept]

I'm surprised your product team returned to you with "it is not in development now," as it's already a feature in Canada, since they got rid of the penny years ago. All they have to do is make the feature available in the US.

[ELees]

I chatted with Square Support today and they informed me that Cash Rounding (to eliminate pennyn usage) can be accomplished by utilizing Modes under Device Management.  The steps they provided were not straightforward and I am still scratching my head.

Has anyone out there figured this out?