Cash Drawer Report Email missing data

Since Friday, November 7, 2025, the daily emailed Cash Drawer Report has been missing:

 

  • description
  • actual in drawer
  • difference

This is a clear bug in the email generation of these daily reports. Please advise, thank you!

 

Screenshot 2025-11-12 at 11.59.23 AM.png

 

 

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Square Community Moderator

Hey there, @twentysixcafe 

 

I would like to take a closer look at this for you. I see that this email is missing some elements (see the broken icons to the left and the right of the report) 

 

Have you tried visualizing the report on a different device? And if so, are you seeing the amounts missing there as well?

 

I haven't seen other reports similar to yours, but I will keep an eye out here.

JJ
Community Moderator, Square
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Having the same problem here. Started this week 11/8/25

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ALSO, I believe with the same "bug", we did notice that our Cash Management Drawer Report "Cash Sales" can now be viewed WITHOUT a manager/owner login and is visible to ALL on our iPads and Square Registers.  This wasn't the case before!  

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We are also having this issue with the name of the person doing the drop, the actual in drawer, and the difference in drawer fields all missing. This is an issue since we have several employees making drops throughout the day and we have more than 1 location. please gets this fixed. 

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