We have Gift Cards which are issued to members of our Golf Club on joining. We currently have 190 members not all of which have a Gift Card. When printing a report to get a gift card total, this report is 7 x A4 pages long and includes Gift Card Numbers with zero balance. These cards clearly belong to people no longer members of the club. You have to appreciate that some people can be members for only 1 year and others 20 years so its a rotating population. If we can load a Gift Card, surely there could be an opposite transaction to delete a card. This would make the housekeeping and reporting on Gift Cards a less onerous process. Currently I print only the 7th page to save paper as this gives me the total I require. We review these cards on a regular basis and have found many of these zero balance cards to be non-current members. Hoping you can help. Thank you ... View more

Hello, fellow Square business owners!   I own a nail salon and am currently using punch cards. I’m considering switching to the Square Loyalty points-based program, but I’d love to hear your ideas, recommendations, and thoughts on what works best for everyone.   I’m also curious to know if the additional charge for Square Loyalty is worth it.   Thanks in advance for your insights!   M   ... View more

The most recent update for the Square Stand POS is causing major issues for us.. The issues I’m seeking solutions for are: 1) On cash transactions, the “change due” amount is now a fraction of the size of the total amount of the transaction, and it’s confusing during rushes. It is resulting in my staff giving customers the wrong change (the larger amount displayed) and is literally losing me money because our drawer is short. 2) on the item library page, the search bar is gone. You now need to tap the magnifying icon to search for an item. This may seem like an insignificant change on Square’s end, but during busy times, this extra step is causing a lot of extra work. I grasp that we can pin certain products to our favorites, but we frequently rotate our offerings and offer many items. We don’t need extra steps, we need to be able to search from the main screen. 3) the tipping feature has changed and is now located at the bottom of the screen after a customer completes a card transaction. It is no long straightforward and is causing customers to completely bypass this option. Tips are down and my staff isn’t happy. I am now not only losing money and time, but will end up losing my staff if this isn’t resolved.   Has anyone found solutions to any of these terrible new updates? Is anyone else having similar issues? ... View more

Hey, hope you can help? is there a way of undoing a cancelled invoice? ... View more

One of the owners doesn't get mail at her physical address and uses a P O Box. The system wouldn't let me use a PO Box so I entered a different physical address (valid, but doesn't pass the bank verification step). How can I edit the address? ... View more