When I move a table to another on the floor plan, the table doubles, say I have table #1, and I move it to table #2, then I get two orders. #1 table does not disappear. This happens quite frequently about 1 out 10 moves.
Please help.
Oh no, @Hangari!
I'm sorry to hear that you're here because you've run into trouble. We recommend checking to make sure that both your app and your mobile device itself are up-to-date. If everything looks good there, you'll want to reach out.
If you haven't already, your best bet is to get in touch with us directly, so that a member of our Restaurants team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.
Square Community
Square Products