Items not going from POS to kitchen printer

Hello,

 

     I am curious if anyone else is having this issue. We run a small Wine and Beer bar with a small selection of appetizers.

 

Over the last couple of nights we have noticed that at certain times an item will not populate on the kitchen printer. Sometimes its a whole table, sometimes it is simply a single item. Nothing is consistent. 

 

Any thoughts on why this may be happening? Has anyone else noticed this happening with their square for restaurants POS?

 

Thanks

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Square Champion

@Xavierg2003 What type of printer and connection are you using?  Are you using the square KDS?

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

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