Table remains in the same spot after moving it. Eventually, the order gets doubled.

When I move a table to another on the floor plan, the table doubles, say I have table #1, and I move it to table #2, then I get two orders. #1 table does not disappear. This happens quite frequently about 1 out 10 moves.

Please help.

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Square Community Moderator

Oh no, @Hangari!

 

I'm sorry to hear that you're here because you've run into trouble. We recommend checking to make sure that both your app and your mobile device itself are up-to-date. If everything looks good there, you'll want to reach out.

 

If you haven't already, your best bet is to get in touch with us directly, so that a member of our Restaurants team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
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