Square Register

Hi there!

 

Does anyone else have trouble with their Square Register's card reader not working at the start of every morning? But subsequently works fine after 2 hours of opening?

 

Would love some help with this!

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Alumni

Solution

Hi @ronanos , thanks for posting on the Seller Community.

 

If your Square Register is not behaving as expected, you can try the following troubleshooting steps:

 

  1. Make sure your device’s date and time are accurate in ≡ More > Settings > Hardware > General > Date and Time and adjust accordingly.
  2. Make sure your device has the latest software in ≡ More Settings > Hardware > General > About Square Register > Software Update.
  3. Perform a factory reset ( make sure to review our support article here first).

 

If you're still having issues, you'll have to contact our Support Team directly as this might need to be escalated. 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.

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Alumni

Solution

Hi @ronanos , thanks for posting on the Seller Community.

 

If your Square Register is not behaving as expected, you can try the following troubleshooting steps:

 

  1. Make sure your device’s date and time are accurate in ≡ More > Settings > Hardware > General > Date and Time and adjust accordingly.
  2. Make sure your device has the latest software in ≡ More Settings > Hardware > General > About Square Register > Software Update.
  3. Perform a factory reset ( make sure to review our support article here first).

 

If you're still having issues, you'll have to contact our Support Team directly as this might need to be escalated. 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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