Over the past year our Square register stopped transferring cred card payments to our bank. It showed we had $1300 waiting transfer and when our IT guy talked to Square support he was told to log out and log in under a different user. When the IT person signed back into the original person the $1300 disappeared. Is there a way to find this money on the register? The support team doesn't have any answers and is giving the run around.
Hi @Cecilpier24 , have you checked the transaction history under the "banking" tab. That will show all sales as well as transfers to your bank or any other expenses/fees that may have been charged to your account.
I don't see transaction history on my end. We have the free version so I think a lot of the options on there we cannot use. I have looked all over the place.
