We took a credit card payment over the phone and have not received it to our bank account. Payment is listed in square a week ago. Why?
Hi, @LEC_1 ! Welcome to the Square Community!
After taking a look, it appears you don't have an external bank account linked to Square for funds to be deposited into. I'll list the steps for how to link an external bank account on your Dashboard below 😀
To add a bank account:
You can link and edit your debit card as an alternative for instant transfers from your Square Dashboard and from the Square app.
Square also offers business checking accounts, so any money you earn can be utilized right away through a Square debit card. You can learn more about getting set up with that, if it is something that interests you, here.
I hope this helps!
Hi, @LEC_1 ! Welcome to the Square Community!
After taking a look, it appears you don't have an external bank account linked to Square for funds to be deposited into. I'll list the steps for how to link an external bank account on your Dashboard below 😀
To add a bank account:
You can link and edit your debit card as an alternative for instant transfers from your Square Dashboard and from the Square app.
Square also offers business checking accounts, so any money you earn can be utilized right away through a Square debit card. You can learn more about getting set up with that, if it is something that interests you, here.
I hope this helps!
Thank you Summer,
I found that we did have a second acct that was not linked. Made the connection and all transfered.
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