The title of this thread has been edited by a Square Moderator from the original: Email Templates for people who have purchased/attended a service, but not clicked yes to marketing?
I think the answer to this is no. But want to check before I invest more time into finding work arounds for it...
If someone has purchased something or been for a class/massage I know that I am perfectly able to email them follow up information under GDPR rules. If someone has booked for a class/event I probably HAVE to email them with further information.
I would like to be able to automate some of that; but I know that Square Marketing doesn't have the functionality to do this, even though it's SO close with the way you can group people based on what they've purchased, but it won't let you email them if they haven't said yes to Marketing in general, even if the email is specifically about the item they have bought....
Changing the standard purchasing emails wouldn't help either, because there is no way I could include all the different scenarios in one email. It has to be based on what they've purchased/booked/attended.
Is there anyway to use Square to send these emails? Or is there an app integration that would do it? Without it then messing up me using Square Marketing for people who have signed up for marketing emails?
(The best work around I've found so far is to make a template email for the item, send it to myself, and then forward copies to people manually as required. But this isn't ideal)
