Hi.
Is it possible to enable multiple bookings for appointments of services in one checkout session?
Meaning that a client may book 2 instances of services (whether same or different) within one checkout session.
Or do clients have to come back to the start multiple times after paying for each single session?
Thanks, Peter.
Hi @hIGHTOWER0, welcome to the Seller Community! 🙂
You've asked a great question, and this has been a popular feature request at Square for quite some time. We’ve been tracking the sentiment around this request in an existing thread, which I’ll merge your post into, so we can keep the conversation in one place.
I’m happy to share that since our last update, we’ve made significant strides toward allowing multiple appointments to be booked at once. Square Packages has officially launched in the US market, and we’re currently running a Packages Beta for Australian sellers who are interested in testing this feature before its official launch in Australia in the coming months. Please note that the Packages feature will be available to sellers subscribed to the Square Appointments Plus plan. Sellers on free plans will need to use the workarounds previously shared in this thread or continue manually scheduling individual appointments for clients.
If you’d like to participate in the Beta Program, head over to the Beta Community Page, or get in touch with our Support Team at 1800 760 137 (Mon-Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email.
See the below steps.
1. Sign in to your Square account.
2. Head to our contact page https://squ.re/3AWfZs2.
3. Go to "Other", then "I don't see my issue".
4. Click "Message us", "Email us" or "Call Us".
Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.
Once Square Packages officially launches in the Australian market, we'll announce it on the Product Updates board for all Sellers.
Hi @Laurie_
I notice this was posted back in August of 2024. Any update on when the packages feature will be rolled out please?
Hi There, I have the same issue - involving dogs - I am currently building a booking system for a dog boarding business - allowing clients to book online - I have managed to allow multiple bookings for a single time slot which was a workaround but seems to work fine. However the client can only book one day at a time - so cannot book their dog in for the week in one single booking - All it needs is for the same service to reappear when the other services are shown (when you allow multiple services to be booked for one appointment ) this would solve this I think - very frustrating.
same issue with the short stay - which is where the client can drop off for an hour or maybe they want a couple of hours? As it stands we charge an hourly rate and the service is set to 1 hour - so we need the booking system to allow multiple hours to be selected . No idea of a workaround that one. Its a real shame as I really would like to keep everything in one house ie SQUARE. however I am now looking at alternative options and simplybookme.com seems to tick the boxes for the booking system at the moment. Any ideas anyone
Adding my (not very happy) voice to this, too. Another fail from square! Yes, the option to book multiple services in one transaction is there, but they all have to be booked for the same date! We want to offer a wedding package where couples can book a pre-wedding flower workshop, then choose a date to collect their flowers a few days before their wedding.
I set everything up, thinking "great, people can book different services at the same time, this will be really easy for my customers!" just to discover that you don't allow each service to be booked in one transaction, but for different dates. The language you use in your help articles never mentions this, and it's so frustrating to get to the end of 6 hours of set-up, just to find that basic functionality isn't there.
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