Modifiers on New Receipts Don’t Specify Which Item They Belong To

[lisab247]

I have an item that has 3 products in, ie hoodie, t-shirt & joggers. On the new style receipt this just shows as S,M,M and doesn't specify which size matches which item. So when we come to make the item we have to remember which order they appear in on the item in the online shop. Am i missing a trick here? I have looked through the limited receipt options but can not seem to find this? When you just got a copy of the order to your inbox this was very clear, however the new receipt style is not. Any help would be amazing 🙂 thanks so much

[Laurie_]

Hi @lisab247!

I'd be more than happy to try and help you get to the bottom of this!

Are you referring to Square Digital Receipts? To help me understand better, could you please share a photo of the receipt you’re seeing, including how the items and modifiers are displayed?

Ideally, modifiers should appear directly under the associated item on the receipt.

In the meantime, a helpful workaround is to check the detailed order confirmation sent to your inbox, which clearly shows this information, or review the order details on your Orders page.

[lisab247]

Hi, thank you so much for the reply. 

I have attached a screenshot of how the receipt comes into our inbox to confirm we have received an order. 

This is also how it looks in the square dashboard orders area. 

Thanks so much

Lisa

[lisab247]