Setting Local and International Shipping Rates for Single Items

Hi Folks, 

 

I'm currently trying to set local (Australia) and international shipping rates for single items, however square will only let me add a singular item to one shipping profile. 

 

Is there anyway around this, or am I doing something wrong? 

 

Reason I need to set rates for singular items is because I have a range of items that differ significantly in size and weight. For instance CD's, Vinyls, Guitar Picks, T-Shirts, ect. 

 

Having a local shipping rate of $10 makes sense for Vinyls and T-Shirts, but is too expensive for CD's and Guitar Picks. And likewise, have any international rate of $20 for Vinyl and T-Shirts makes sense, but is too expensive for CD's and Guitar picks. 

 

Any help or advise anyone can offer would be greatly appreciated, as I am currently unable to offer my items internationally through my site. 

 

Thanks,

Shaun  

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Hey @shaunkirk,

 

Thanks for writing back in, this is a great question! 

Could a weight-based shipping rate work for you? While an item can't be assigned to multiple shipping rates, you could consider having your smaller / lighter items set up this way so you can offer a shipping price point that makes a bit more sense when customers purchase multiple items as well. You can then still set up an international shipping rate, too. Let us know if this could be a workable workaround for you, and hopefully some other sellers shipping internationally can chime in here, too. 

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I think it's very poor than an ecommerce platform in 2024 does not offer - as a very basic feature, I would've thought - the ability to set multiple shipping rates for a single item. Ready to leave and find another solution after discovering this after spending weeks trying to get an SSL certificate issue with domain migration fixed. My bad, I guess, for assuming something... for what is otherwise a seemingly good platform with lots of features, this miss is going to see me leaving for another platform. With only a week to go before a new product launch, I hope I can get it all up in time. Only thing I'm grateful for is that I had held off uploading a stack of products while the SSL was being fixed.

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Hi @crankinhaus, thanks for posting.

I've followed up on your post and Katie's response directly on the thread here. Let us know if you have any more questions. 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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