How to remove "Your order will be ready by" Pickup notification in Checkout?

The title of this thread has been edited by a Square Moderator from the original: "Remove this cart message: Please note, your order will be ready on: Monday at 9:00 AM."

 

I cannot figure out how to remove this message from my Cart

 

Please note, your order will be ready on: Monday at 9:00 AM.

 

I have reviewed my fulfillment details, turned off calculate times for  pickup.  I have searched help and use Chatgpt.  I have checked every setting I can think of to remove this message. 

I do not want this message to appear in the customer cart.  cart message.png

 

 

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Square Community Moderator

Hello @Cmtoenjes and welcome to the Square Community! My name is Violet and I'm one of the Moderators here. Nice to meet you 😊

 

As for your question about the pickup order notification, I took a look in the fulfillment settings, and didn't find a way to disable this. I'm checking in with our Square Online Store Support Team to confirm.

 

I'll reach back out to you here once I have confirmation! I appreciate your patience in the meantime.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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Any update on this? This message appears on Event item types as well, which makes no sense.

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Thank you - I realize that the syncing takes time. I was too impatient

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