How do I set up by store to be an online marketplace only (no physical or mobile location)?

[CommonGroundsCo]

The title of this thread has been edited from the original: Online market place only - no physical or mobile location

We exclusively sell items online. We do not have a physical retail location and we do not have a 'mobile' location. How do I configure the online store to reflect this? It seems there are only two options (physical and mobile).

Example - the online store 'forces' me to list business days & hours, it cannot be blank. 

Example - the online store shows a pickup location, although we only allow delivers.

[nika · Accepted solution]

Hi @CommonGroundsCo-

Under the Locations tab of your Square Dashboard, you can select the location you're looking to edit. When you change the location type to Mobile, your physical location shouldn't show in the Online Store. 

If the Online Store is showing a pickup location, it sounds like you need to toggle off Accept pickup orders from the "Pickup & Delivery" tab in your Weebly Dashboard and just have Accept delivery orders enabled.

Let me know if you have questions about this info!

[CommonGroundsCo]

Thanks for the reply, I will review this.

[CommonGroundsCo]

Hi, I changed our location from 'Physical' to 'Mobile' (under Square dashboard - Account & Settings - business -locations). I also confirmed that we ONLY allow Delivery (under Online Store - Settings - Pickup and Delivery)

When reviewing the 'Online Store' website, I still see "Pickup until 5:00pm" and our address.

So, this does not appear to have worked. Did I miss something?

[JustinC]

If the steps Nika provided didn't help, reach out to our Ecom Team for a hand. @CommonGroundsCo

[AMoment]

We have similar issues, we ONLY sell online, we are British Columbia, Canadian based business, we have printed photos for sale in 2 formats and multiple sizes.

We have set the store up with a Mobile location but we... 

• haven't been able to NOT show our business address on the Online Store (I had to use "someplace" as the address as it would not allow NO address, which looks awful/untrustworthy).
• haven't been able to set the taxes so we only apply tax to our home province purchases. Tax automation seems to be only available to USA users.

If anyone has some thoughts or ideas as to how to get this properly fixed within our Online Store, we love to hear.

Thnx in advance.

[Alex_]

Hi @AMoment,

Thanks for your post.

For this question, I highly recommend contacting our Online Store Team directly . They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.