Afterpay now sot an option

So afterpay is set up and enabled. Customers have used it before. BUT, now it is only an option if a person uses a computer. It does not show up on a laptop or mobile phone since the outage. Is this just me or is everyone having issues afterpay now?

366 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hi there, @Kaunis,

Thanks for reaching out to us to raise this issue you're experiencing with Afterpay.

To clarify here, are you saying you're no longer seeing the option for your customers to pay with Afterpay for in-person payments on your app?

While we keep a lookout for your response, can you double-check your Afterpay settings using these steps?
 

1. From your online Square Dashboard, go to Account & Settings from your online Square Dashboard.
2. Click Business > Payment Methods.
3. Next to the Afterpay payment method, click ••• then Edit settings.
4. Toggle the In-Person setting on/off.

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
358 Views
Message 2 of 2
Report