Square Terminal - blank screen - cannot pair

I just purchased a Square Terminal and I want to pair it with my Square POS system. But the Terminal is not showing anything other than a black blank screen with the logo. 

 

I turned the Terminal on initially and logged in. It worked fine. Then I paired it successfully once with the POS system. Somehow it got unpaired, and I haven't been able to pair it or sign in since. The Terminal is just stuck on the screen.

 

Restarting or powering off does not work or reset the device. 

 

Square Terminal 2.jpgSquare Terminal.jpg

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OK, well I figured this out. Apparently you can swipe right across the screen starting at the left side and a menu will appear and you can select Settings - then you can log out and log back in.

 

How would anyone ever know this?!

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FINALLY!  Someone with a brain!!  THANK YOU! No one in support told me this, they all told me to contact Hardware support and I'm absolutely livid at Square right now.

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