Hello, I'm trying to set up the idle screen on my square terminal and the option is not showing up.
I have my terminal connected through a device code, but the option to add an image still won't show up in the Square Dashboard or in the terminal settings.
I've messed around with a bunch of settings and still nothing works, please help!
Hi @paperclovers, where are you going in the square dashboard? The location to add an image is gonna be in the following path
Settings -> Account Settings -> My business -> Locations
Then you will want to select the location where the terminal will be and click edit location
Then scroll down to the branding section, and you should be able to upload an image. Once the image is uploaded to the branding of that location, go back to the terminal and open settings -> Hardware -> Display -> toggle display image
Hello!
Those are the exact steps I've been trying to follow, and my branding screen looks like this:
I have tried uploading an image in this section of the branding menu, but still when I go to settings on my square terminal in Hardware -> Display, the only options that are shown are Brightness and Turn off Display
Square Community
Square Products