Can Denied Credit car by validated at a later date

I was  at  a  location   where the  internet  was  unsecured,  so  I  did  an Off  Line   Sale    There   was   also  an  Internet crash and  I  was  unable  to  to  connect   to my  home   Wi- Fi 24  hours   after  the   sale.  The   card was   denied,  even   though  it   was   valid.  Will  I   get  that   sale eventuallly   or  is  it   lost   due  to  no   fault  of  mine

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Square

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Hi @JohnS-D  👋 thanks for your post. 

 

I'm sorry to hear that this transaction was declined. 

 

There is additional risk with any offline payments you accept. Square is not responsible for any loss due to declined cards or expired payments taken while offline. In addition, Square can not reprocess any declined transactions. 

 

We recommend before taking an offline payment that you verify the name of the cardholder as well as the expiration date to ensure it’s a valid card.

 

We have additional information and best practices for accepting offline payments available here.

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

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Square

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Hi @JohnS-D  👋 thanks for your post. 

 

I'm sorry to hear that this transaction was declined. 

 

There is additional risk with any offline payments you accept. Square is not responsible for any loss due to declined cards or expired payments taken while offline. In addition, Square can not reprocess any declined transactions. 

 

We recommend before taking an offline payment that you verify the name of the cardholder as well as the expiration date to ensure it’s a valid card.

 

We have additional information and best practices for accepting offline payments available here.

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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