[Early Access] Open Tabs for Online Ordering Profiles: try it out and share your feedback

[RazakM]

Hi F&B folks! 👋

We’re excited to share that Open Tabs for Online Ordering Profiles is now available in Early Feature Access!

What it is

Open Tabs lets customers start a tab from their Online Ordering Profile, continue adding items throughout their visit, and pay when they're ready to close out. Staff can view and manage the same tab from Square Point of Sale, making it easier to serve dine-in guests without interrupting the ordering experience.

We’re looking for restaurants, bars, coffee shops, bakeries, and other F&B sellers to try it out and share feedback with our team.

To get started:

1. Head to Early Feature Access in your Square Dashboard and install Open Tabs for Ordering Profiles
2. Go to Online Ordering → QR Code Ordering and enable “Allow dine-in customers to open a tab.”

Screenshot 2026-08-10 at 10.37.24 AM.png

You'll need to be on a Square Plus or Premium plan and have Online Ordering Profiles enabled.

Since this is an early feature, your input directly shapes where it goes next. Share your feedback here throughout the beta — what's working, what isn't, and what you'd like to see improved 🙌. 

[yardgoat]

Ok, thank you for the help.  I thought that was controlled at the menu level so I adjusted those but not at the business level.  I will adjust and re-test.  Thank you!

[yardgoat]

This did not fix the issue of not accepting orders message.  I tested it last evening during our scheduled open hours and everything looked the same.

[yardgoat]

Actually, it looks like it is working now.  I changed the preview from Mobile to QR and it looked right.  I downloaded updated qr code, scanned and it appears to be working on my iphone.  I'll be testing at the brewery later this evening.

[theabbymh]

@RazakM I don't have the option to allow dine-in customers to open tab. I turned on the beta testing, I upgraded to plus, I made my online ordering profile, I attached menu items. I can purchase and pay for a drink by QR code, but I have no option to keep a tab open. I do have open tabs turned on. 

[theabbymh]

I do not have  Channels > Online ordering 

[RazakM]

Hi @theabbymh, Sorry to hear that!

Not sure what might be causing this on your account. Will look into this issue and get back to you on Monday