Beta Invitation | House Accounts 🎉

[danitza]

Hello Seller Community! 

We are currently accepting more sellers into our House Accounts Beta program! With house accounts, you can deliver a more convenient experience by creating a running bill that customers can pay later with automatic invoices.

Benefits of this feature: 

• Check out like any other sale
  Simply charge the purchase to the customer’s house account on your POS so the sale gets recorded and inventory gets updated automatically.
  
• Get paid on time
  Set up recurring invoices to send on schedule so customers can easily pay their balance online with a credit card or ACH payment.
• Manage and track accounts easily
  Set spending limits and lock, unlock, or archive, archive accounts quickly from your Square Dashboard or point of sale.

Interested? 😉
You can request to join House Accounts Beta by clicking the button below and joining the House Accounts Beta Community group. 

Join House Accounts

Note: Currently available in US only.

[MarkSpiegelman]

Thank goodness, this is a must-have!  Thank you, Danitza.  

[SQPhil]

Hi! I replied in another thread, but I also wanted to follow up here. The feature has been enabled on your account! 

[jkoontz2]

We would absolutely love to be part of the House Accounts beta ... we have a car wash that uses Square POS, loyalty, payroll, appointments for our detailing work, and Square for Restaurants for our drive-thru coffee shop; however, we have corporate and fleet customers (like USPS and our local police dept) who have accounts that are billed monthly (retail customers pay @POS) and that function is the only one that doesn't use Square but is entirely manual/paper (they literally sign a sheet on a clipboard with name, service, date/time, etc and we have to manually compile all of that, scan copies to attach to the invoice, which we mail with a *stamp* like it's 1990).  This manual/paper process also introduces errors (worker gets the customer to sign on the wrong sheet, or the customer signs illegibly so that their accounting dept doesn't want to pay for that, thinking it might be an unknown/unauthorized user, etc.  So the House Accounts function would complete our comprehensive use of Square for all of our business and I think would be a perfect fit (and a great testimonial), and save lots of time, aggravation, and lost revenue.

[OwensMarket]

this would be so very nice. We have a customer that orders once a week from us and is billed once per month. It makes inventory a nightmare. Also we have been keeping a running total and they have been paying us via Venmo or some other way. This would make bookkeeping so much easier for us too 

[marcdoughoward]

We run a bar in a small town with a lot of regulars. Many of them run tabs and pay after several visits. This would allow us to keep up with who owes what. I still have unpaid tabs from over a year ago but having a more comprehensive way to keep track of this would be so beneficial for us! Thank you!

[mcellitti]

Would this still require a higher transaction fee for keeping a card on file? The fee is currently higher for transactions where the card is not present.

[Lorisilkey]

Did u ever receive an answer?

[danitza]

Hi @mcellitti and @Lorisilkey. Yes, the card on file fee is 3.5% + 15¢ per invoice. 

[blacklabimaging]

This would be a great feature, something we used a lot when we had Quickbooks Point of Sale. 

Our company works with a lot of trade-ins and we purchase equipment from our customers for resale, sometimes our customer just want store credit for their stuff but we currently don’t have an integrated way to track this.

In Quickbooks we were able to take an item in on the POS, it would be instantly added as an inventory item that we could then later sell. So we had a complete history of the cost we bought it at, the customer’s credit for that item and then the ability to resell it without having to create a whole new item since it was created at the time of taking it in. 

Anyway, house accounts would be great addition.

[danitza]

Hi @blacklabimaging, I'm glad to hear House Accounts will be a great addition to your business! 

[nell_a]

Still in US only?

[jmdaus]

This is a regular occurrence with square. 
apparently no one else exists outside the USA. 
shortly you will get the message stating that it will be opened shortly to other countries. This won’t happen. 
Gotta love how square are still happy to take our money like the USA but not give everyone the same features. 
I am still waiting for the live shipping integrations that the USA have. 

[danitza]

Hi @nell_a and @jmdaus, yes this Beta is currently available in the US, but with the hopes to expand to other locales.  I'll make sure to share this feedback with our product team. 

[nell_a]

I hope in this House Accounts there will be a way to accept 'payments to account' which can then be used to credit subsequent sales (Invoices, POS, Online). 

[danitza]

Hi @nell_a! Thank you for your feedback. There is a way to pay partial amounts by opening the invoice on the point of sale or in dashboard, clicking add payment, and selecting the corresponding amount you'd like to Invoice. 

[nell_a]

Hello @danitza 

Is this method you describe applicable to this beta only or Square in general?

I'm not sure if you understand correctly - we actually need a way to regularly record clients' payments to their accounts (without the sale of any goods) which can then be subsequently allocated to invoices to tender goods sold at a later date.   

[danitza]

Hi @nell_a, sorry! I see what you mean now. The ability to have your clients make payments to their accounts without the sale of any goods it is not available at this time. This is a feature request that has been asked by other sellers. I'll make sure to share your feedback with our product team. Thanks for sharing! 

[nell_a]

I hope they've read the various posts on the request dotted around. There are a few!