Square Champion

clients that have credit cards on file automatically charge invoices

Hello - feature request -

We use the invoicing module and love it. 

 

However,  When we create invoices we use a template and we do not have it set to bill clients credit cards automatically because the client might not have initiated it on their end first. 

 

When these invoices get sent to our clients some of our clients have opted for us keep their credit card on file, but the invoices that are created are initially set to the client having to change the preference or us change the preference. 

 

We do know that when square sends these invoices and when they are paid by the client the client is asked if they would like to keep the credit card on file and they may check yes.  With this clients choice it does not change all the additional invoices for that client to bill the credit card on file automatically when they are due.

 

I find; I have clients that email me stating that the invoice was supposed to be paid automatically and they find it frustrating that it does not happen that way.  (because I am not alerted to this choice that the client wants this credit card kept on file for future bills)  I feel if a client chooses on their end to keep credit card on file it should be paid automatically when the invoice is due.  

 

Furthermore, I do have it written in this contract and they have to initial it that if they choose to have a credit card on file for payment the rest of the outstanding invoices will be billed automatically when due.  But it is not an "automatic" change within square it must manually be changed by me on each invoice that is requested.

thank you

Elizabeth
Owner
www.westendflorist.com
"Filling your life with flowers since 1908."
Small, Generational, Family Business
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