Square for Restaurants/Online -Should be able to sched pickup time on the same day but not future da

[Complainer]

Square for Restaurants/Online -Should be able to schedule pickup time on the same day but not future days.

Current option in fulfillment states "Do you want to let customers schedule pickup orders for future days?"

If you set this to YES, the customer is able to set pickup time for  whenever they want today or any other days that your business is open. So they can place an order for 3 hours later on the same day.

If you set this option to NO the customer has no ability to change their pickup time for the same day. Customers need to be able to set their pickup time for food, not everyone wants it ASAP.

The problem with this functioning as is - Customers will commonly not see the hours of operation. Commonly customers place orders when we are closed and don't see the the order says "Your order will be ready for pickup tomorrow at 11am"

This is a super basic need for a restaurant. My fees have doubled in the past year or so since the massive 7 cent increase on debit charges or whatever it was. Doubled. I want a voice.

[RobynR]

Hi @Complainer, that’s an excellent feature request. We appreciate you sharing your business use case and why it would be valuable for you.

If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.

[Complainer]

Lol...I would just love it if the basic feature works as worded. I don't know a bunch of Square users. This feature doesn't work properly or is worded incorrectly. I don't want to beg...but please, I'm begging, make this freaking thing work the way it should, I shouldn't have to hold my breath and hope that other users chime in. Just fix it.

[Complainer]

Update - Not sure if this is a new setting - there is a number in the "Future Days" field...you can set this to 0 and it prevents customers from ordering on future days but allows them to select their order time on the same day during business hours.