Split a single item

Split a single item

Allow us to split an item on a check. This used to be annoying, now my staff are using it as a way to steal from me. I will be switching to Toast if there is not a fix soon. This SIMPLE feature that is basic on every other restaurant POS has been requested for years. 

99 Replies

Just checking to see if engineering might be adding this in the new system that's starting to go into beta testing? I would love to know if this has been added to a roadmap.

@bdaneu Thanks for bringing this up and following through. Agreed that engineering is out of touch with what restaurants need and want. This is a customer-centred request that will enable us to serve our clientelle better.

We would also really like to have this feature. It is turning into an issue for us not being able to do a specific Item split. 

You did a great job with Square for retail. Please make same for restaurant, now seats organizing just awful. Split item and split by seats it’s a most needed functions for any Table Service Restaurant POS. 

Alumni

Hi @kozak , this request has been previously submitted by another seller. We appreciate you sharing your business use case and why it would be valuable for you. I have merged your submission with the other request here

 

If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime into the request, the more likely it is to catch our product team's eye.

Violet
Community Moderator, Square
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Alumni
Status changed to: Open
 
Violet
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Also requesting this much needed feature....

any update on this? Huge pain point. Easy fix. Any work being done on this?

 

This lack of feature from square is astounding. Being able to split items so a table can share small plates, wine etc is such a basic thing to do. Square has made this platform to complicated, all they had to do was take POS, Litespeed, Micros and every other functioning system out there, see what works and implement fit for themselves.

 

Im using this for my restaurant now and am honestly going to garbage the whole thing. The team keeps saying 'we'll look at' but it's almost 2024 and everyone dines by sharing items. They do this to try everything. 

 

Secondly having to split seats onto other tabs is a time consuming waste of work. Once again every functional pos lets you edit seats, share seats and split seats from the SAME SCREEN

 

I can go on and on about the lack of functionality but what's the point. They dont listen

Please add this feature!! It is very uncomfortable to not have this simple function in a pos system. It looks like a lot of people need it too..