I have a physical retail store w/ 1000+ SKUs and add new items weekly. I create those new items in my Square Dashboard.
The Item Categories I have in my Square Dashboard are different than my Square Online Site Categories (because customer search/discovery online is different).
When I create a new item in my Square Dashboard, I have the ability to select whether it should get added to my Online channel, whether it should be visible/hidden/unavailable and a few other things.
I don't have the ability to select which Online Site Category it should be added to.
When I go to my Online Site Items, I have no way to filter for my items that are not included in any Online Site Categories so it's not easy for me to add them to the appropriate one. If they're not part of the appropriate category, my customers will not find them online when browsing and they will not sell.
If I'm adding a new item to my Online channels, please add the ability for me to select which Online Site Category it should be included in when I'm making it OR give me the ability to filter my Online Site Items by items NOT in any category so I can easily identify and add them.
Square Community