Select Site Category when creating a new item in Square Dashboard

Select Site Category when creating a new item in Square Dashboard

I have a physical retail store w/ 1000+ SKUs and add new items weekly. I create those new items in my Square Dashboard. 

 

The Item Categories I have in my Square Dashboard are different than my Square Online Site Categories (because customer search/discovery online is different).

 

When I create a new item in my Square Dashboard, I have the ability to select whether it should get added to my Online channel, whether it should be visible/hidden/unavailable and a few other things.

 

I don't have the ability to select which Online Site Category it should be added to.

 

When I go to my Online Site Items, I have no way to filter for my items that are not included in any Online Site Categories so it's not easy for me to add them to the appropriate one. If they're not part of the appropriate category, my customers will not find them online when browsing and they will not sell. 

 

If I'm adding a new item to my Online channels, please add the ability for me to select which Online Site Category it should be included in when I'm making it OR give me the ability to filter my Online Site Items by items NOT in any category so I can easily identify and add them.

1 Verified Answer
Verified Answer

Re: Select Site Category when creating a new item in Square Dashboard

Echoing the sentiment that assigning Site Categories should be quicker and easier. We process a LOT of product at our retail space, and having to circle back on a whole other section of the dashboard to select a Site Category is a huge timewaster. Being able to set details like this upon actual item creation would be tremendous. Being able to filter the Site Items to items without a Site Category seems like an obvious feature that should already have been implemented, so please work on this soon.

 

And thanks @dylrich20 for the very smart workaround to at least filter down to items without site category assignment, that's a clever idea that I'll use in the meantime!

17 Replies

@dylrich20 thank you!! HOW is this not an option?! Thanks for the workaround!

Echoing the sentiment that assigning Site Categories should be quicker and easier. We process a LOT of product at our retail space, and having to circle back on a whole other section of the dashboard to select a Site Category is a huge timewaster. Being able to set details like this upon actual item creation would be tremendous. Being able to filter the Site Items to items without a Site Category seems like an obvious feature that should already have been implemented, so please work on this soon.

 

And thanks @dylrich20 for the very smart workaround to at least filter down to items without site category assignment, that's a clever idea that I'll use in the meantime!

Screenshot 2024-06-10 152242.png

 

Square has recently (to my knowledge) created an option for finding reporting categories that are not listed. 

 

@Square @blockeq can we do this same thing for SITE CATEGORIES? Better yet this, and add site category selection to dashboard item creation screen!! 

@LabHardware Where do you see this filter option? I do not seem to have this?

@lennys26 You can find this section under https://squareup.com/dashboard/items/library and click the categories button and it will show the Categories gump. 

 

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*****

 

Still need this option for Site Item Categories please!!! 

The workaround spoken about above will somewhat work for new items created but not our 1400+ skus already uploaded. 

 

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