Move ticket order manually

[jordan_taylor]

We use 3 KDS screens, 2 prep, 1 expo. The prep people would love to be able to manually move tickets around.

[yaaascookies]

Agreed.  The prioritizing option that was just released is great, but not every order needs to be moved to the front of the line.  This creates a hard thought process to now prioritize multiple tickets in reverse order, and can be very confusing. Can you give us to option to drag and drop where we want the order to be. 

[Kassi_]

Hey there, @jordan_taylor - 

I’ve gone ahead and changed the status of this feature request to “Open”. You provided a great assessment on the potential business use/need for something like this on our platform from a seller’s perspective.

This is a useful tool for our Product Team to use as they build the future of our products. As more information becomes available, a Community moderator will come in and change the status letting all of the subscribed sellers know.

Thank you for adding your voice, @yaaascookies !

[DANSPOT]

Agreed! This would be great. We take to go orders over the phone, and with online ordering plus in house, it would be great if we could move an order based on when we want it to be made instead of just coming in order (for example we might put a phone to-go order in front of an online order that has a later pickup time)  Drag and drop would be AMAZING! 

[capsicum]

Yes, please.

[Stricks_BBQ]

Would like to have the ability to move tickets in line to back of line or be able to move tickets to specific places in line.

I know you can prioritize orders but that’s the only place you can move them to. It would be helpful to push orders to back of the line that aren’t urgent 

[Slyce]

This is like the #1 thing that should be possible. It is the only feature that makes the KDS less convenient than real physical tickets. Real tickets you can arrange in time order, so why can’t you do it digitally!

[ibrahin]

Yes please, make it possible .