Move Seat (and items) to Another Table

Customers often move around and keeping track of what people had previously ordered gets tough.

Especially so if there are tables outside and it starts to rain, then they move inside to at different table number and are all sitting in a different seating configuration.

 

But more commonly consider this example, someone is sitting at Table 23, Seat 2 and they get up and head over to a friend's table, Table 31, Seat 1. We should be able to move that seat from one place to another while maintaining all the items that are queued up. Sure, we could bill them out before they move but that seems like an extra step and a waste of time.

 

Touch Bistro has its issues and a number of bugs to boot, but I believe the mechanics of it should be considered by Square as there's not much it isn't able to do for a fast-paced full-service restaurant.

0 Kudos
4 Replies
Alumni
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
Status changed to: Open
 
️ Kristen
Square Community Manager
Product Engagement
Admin
Status changed to: Delivered

Hey @bannermanbrew, want to share that there is now a new feature which let you drag-and-drop ticket to move table or merge checks. 

 

You can read more about this feature in our blog!

Tra | she/her
Community Program Manager, Square

thanks for the note @tranguyen , just saw an email come through on this. It took 2 years but we finally got it! hah