Inventory Tracking Defaulting to Always Available-- Would like to Change

ShopGirlNY152 · ‎10-03-2025

Hello! Recently my inventory tracking has changed. Now every new item I create is automatically listed as "available". To change this, I have to take the extra step FOR EVERY SINGLE ITEM of changing the tracking from "track by availability" to "track by stock count". There is literally nothing in my retail store that is permanently available, so having everything marked as available as soon as I enter it is not useful to me. I think this (like many of your recent updates) is more geared for restaurants. I would like to permanently default on every new item to "track by stock count". Please tell me there is a way to do this. Otherwise you've just added a time-consuming extra step to my process. As someone who can check in hundreds of items in a single day (all tracked by stock count), this extra step is frustrating. Thanks for your help!

Anditazz · ‎10-12-2025

I just found this out today! When I asked the new Square AI it said I may need to pay for Square for Retail Plus to be able to use the change all function for this. I know this doesn't solve your problem or mine since I'm in the same boat, but it looks like they want more money out of us to do it on a large scale. I have hundreds, if not a thousand + skus in my inventory, and I'm not about to go through each one..

TaineAH

I'm in the same boat: I sell items by count, not by availability. It doesn't seem that difficult to give an option for this in Items & Services > Items > Settings > Item default, and by not doing this unless we give them more money, it seems like Square wants us to move to a different platform.

33OHMX

100% hate this new "feature..." Tracking by stock was a default before and now they updated it to where you have to change it constantly.. Just seems like a money grab.. I'm slowly getting tired of Square honestly..