Feature Request: Order Timing AI

Square Champion

Feature Request: Order Timing AI

This request would apply to Square for Restaurants and Square Pos.
Right now we have an Order Timing > Busy Mode toggle for when we get busy, that increases our prep times. 
I’m envisioning a 2nd “AI” toggle that can read KDS completion times (especially from Expo and Line KDS screens that would extend prep times automatically without is having to manually toggle on and off all the time. 
For example, if our ticket completion times fall behind to 20+ minutes and are tickets are showing red bars, the AI system would automatically extend prep times to appropriate lengths.

If we got even more behind, it would adjust even more. 
Once we got caught up and/or we have only a certain amount of tickets, it would adjust again. 
I dont know if an AI system would be needed, but I have a feeling it can be done and it would make life much easier for us in food service. Including happy guests, since they will updated info on how busy we are and more accurate times before ordering. 

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Alumni
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
Status changed to: Open
 
️ Kristen
Square Community Manager
Product Engagement