Discount Stacking

Please make a feature where we can prevent discount stacking!!! We are losing money and so is square!  our loss is significant so im sure square's would be also.  Do we need to appeal to someone who is concerned about Square's income from sales??

46 Replies
Square Champion

@nika oooh, OK, thank you for the update. 🙃

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk

+1 for an option to enable/disable discount stacking

Square Champion

+2 for us and @gooatl 

 

Square, maybe give us all an early Christmas present in time for everyone's boxing day sales 🎄

Proud Australian Square Champion and avid users of Square AppointmentsSquare POSSquare OnlineSquare ReaderSquare Stand

We use Square with integrations for Xero by AmakaPrintful / We design, develop and implement Square with Squarespace • Shopify • WooCommerce • QuickBooks and more!

Please add a way to turn off discount stacking or add a global discount limit. Small businesses need this feature.

We are also wanting a way to disable discount stacking on online orders. Customers can use a discount code + their loyalty reward which costs us.

Square Champion

I believe you can still use coupons codes online if you have the auto-discounts disabled online. Loyalty is handled at checkout where they can redeem their rewards and it doesn't require a coupon code (if you are using the Square Loyalty System that is), even if you are not using Square Loyalty and you are offering Loyalty coupon codes they can still be used as long as auto-discounts online are off. We have our auto-discounts online disabled but enabled in-store.

 

As for Loyalty and coupons if you want to stop coupons online, add an auto-discount even if you are not using, will prevent coupons from being used online.

 

Its all a little complex the discount stacking, for our business we don't have an issue for customers using a discount coupon and redeeming a loyalty reward for the same transaction, but for other companies I can see a case for being able to manage this better. 

 

Hope this helps 😀

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk