Cash App payments don't register Loyalty points vs Card payments

Hello all, 

As a customer that uses the Cash App at various coffee shops... I would like to use the Cash App to pay for coffee and get loyalty points without having to login with my phone number. 

 

When I pay using the Cash App QR code on the terminal ... it always asks me to Check in to the business.. 

However, when I pay using a credit card it doesn't.  

The Cash App should check me in if I've been using it with the business and have loyalty points with them



Paying with Cash AppPaying with Cash AppCheck in screenCheck in screenPointsPoints

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2 Replies
Alumni
Status changed to: Open

Hey @Marek5050,

 

Thank you for sharing your experience.

 

We acknowledge your concern about loyalty points not registering when using Cash App payments compared to card payments. Your feedback is valuable, and we'll take this into consideration for future enhancements to provide a seamless experience for our users. 

 

To other sellers that see this feature, please “like” the post and reply with a use case that your business would have. This will help to signal that this feature request is even more important to address.

 

We appreciate your input.

Alumni
 
️ Kristen
Square Community Manager
Product Engagement