Allow configurable 'pre-set' variants to show as separate items on Kiosk and Online

[benh89]

To prevent cluttering of the item library, I'd like to be able to have variants under an item where I can:

• assign sales channels at variant level (the same way I can locations); and
• customise modifiers at variant level to be able to create 'pre-set' options for customers for specific option sets.

This keeps staff operating efficiently, feeds the sale into KDS in the same manner as the staff are used to, but allows me to vastly improve the customer sales experience - very likely increasing sales through the ability of pushing and promoting popular and seasonal combinations - whilst not putting any burden or strain on any business admin (as would be involved with duplicating everything and setting up new items every time, including updating things like prices).

Square documentation suggests doing the following:

• keeping the Staff POS display as simple and uncluttered as possible;
• using imagery and clear products for customers to purchase online or via Kiosk;
• using their tools to easily track inventory and for reporting purposes;
• using Option Sets for set things such as inventory (sizes being an example); and
• using Modifiers to customise a product for a customer (such as adding syrups to their drink).

I would therefore like to have a single item (latte) with:

• sizes as variations (since I can track cups and lids associated, as well as the costing by the amount of milk used in each size);
• 'pre-set' variations under a "flavour" option set - such as "pumpkin spice latte" or "gingerbread latte" which do not appear on the staff POS but do on the customer POS, but where the sizing is still shown as a variation under the selection; and
• the ability to pre-select modifiers by variation (which would be done for these items but not on the staff POS for example);

so that reporting remains clear (all sales are still lattes), inventory and costs are tracked correctly without creating duplicate items, and without cluttering the staff POS.

One master item → multiple variations → different default modifiers per variation → different visibility (Staff POS vs Kiosk) → all variations roll up into one parent item for reporting → all modifier sales (syrups in this instance) are correctly reported on the modifier report