Add Ons for Appointments

Hello there,


Is there any chance of an option to use add ons for appointments being in the works? For instance, the customer selects the service on the first part of the form, then goes to add ons for that service before the customer info form.


The current possible work around for this is to have 10s and 10s of drop down options with various combinations of add ons, which is not only tedious to set up, but a bad and confusing UX for the customer.


It's not only a chance to upsell for us, but will inflate the transaction amount to increase Square's revenue, and it would undoubtedly steal users away from a competitor (I won't name them so this doesn't appear as an advert) which only has paid options, but offers this feature.


Square is better than them in every way, but it's really hard to justify using it when it's missing this feature which would leave too much money on the table.


I saw a post on here from 2019 where there were several posts saying this was being looked at or in development, but can't find anything on the topic so here I am.

124 Replies
Alumni
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
Status changed to: Open
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
Status changed to: Open
 
️ Kristen
Square Community Manager
Product Engagement

Hey, what does Saturday mean? Or open? Are you all finally adding the “add-ons” for services via Square Appointments? 

Hey,

I am reaching out to see if you all have allowed "add-ons" for services booked on Square Appointments yet? This has been a feature long overdue and requested for years. I actually discontinued my Square Appointments and went to Acuity for this reason. Have you all added the ability for clients to add-on services and other things that does not require a "time based" for services ? Thanks.

So many people definitely need this. We are planning on switching due to Square not offering an add-on feature that affects duration of the service. 

Has there been any progress on this feature? I'm trying to set up the same thing and have had no luck.

Thinking of switching to Acuity as well!

came across this when I was disappointed to see I could set up modifiers for my facials only to find out they won't display! Square why have something that won't display. Modifiers can be reused for different services and seem to have all the settings that many of us would want. variations now mean I need to set the same thing up separately for each service instead of reusing it and if I want to add a new option go back to each service and change it. super disappointed that this is not an option and that it has been requested by so many for so long and it still hasn't been done.

Hi! I’m back here again because my salon is trying to update our menu but can’t offer bookable add-ons to our services on our website! Super frustrated with square!

I just signed up with Aquity for this very reason. And that I can't block out clients info based on each staff members client list.