Add Ons for Appointments

[Glootz]

Hello there,

Is there any chance of an option to use add ons for appointments being in the works? For instance, the customer selects the service on the first part of the form, then goes to add ons for that service before the customer info form.

The current possible work around for this is to have 10s and 10s of drop down options with various combinations of add ons, which is not only tedious to set up, but a bad and confusing UX for the customer.

It's not only a chance to upsell for us, but will inflate the transaction amount to increase Square's revenue, and it would undoubtedly steal users away from a competitor (I won't name them so this doesn't appear as an advert) which only has paid options, but offers this feature.

Square is better than them in every way, but it's really hard to justify using it when it's missing this feature which would leave too much money on the table.

I saw a post on here from 2019 where there were several posts saying this was being looked at or in development, but can't find anything on the topic so here I am.

[ArdencyHair]

Adding to this thread. I had to switch to another platform due to the lack of add-ones/modifiers. This is a simple request that would benefit service based businesses. It’s been years, why is this request only being monitored and not resolved? 

we need our clients to be able to choose add-one while booking 

we also need the modifiers to have additional time duration. 

[Sprinkles2023]

Just chiming in to say that I also commented on this matter previously and didn’t get a resolution and went with a different provider as well. 

[BohoHairStudio]

I’ve just been reminded that it’s been over 2.5 YEARS since I first commented on this thread and there is still no change. I’ve begun looking at other options because Square doesn’t want to help me make the living I could be making. ✌️ 

[SpencerImbrock]

Acuity: Scheduling from Squarespace understands what Square Appointments users want (the very straightforward capability for clients, under their own volition, to select one or more additional service option to their appointment at the time of booking). If you're tired of Square monitoring this feature request, but not implementing it, look into Acuity: Scheduling. If you're bothered that Square hasn't listened to the needs of the thousands of users in 6 years, and you sign up for a service like Acuity, keep in mind that you can select Stripe or PayPal instead of Square for payment processing. 

Square, you've had the chance to service get a lot business from your Square Appointments users, but instead they're walking away disappointed. 😕 

[ShirBondi]

This has been requested for years?? Any update Square? Please create this feature for service run businesses. 

[ShirBondi]

Any update Square?? We desperately need this in service businesses. 

[WetSpotAutoDeta]

It is NOW 2025 an we still have this problem.
Looks like we all need to find another appointment booking platform if this doesn't change...

[JessPoynter]

@WetSpotAutoDeta 
I can't disagree with you, but let's hope that's not the case. 

[healthyskin]

+ 1 for this. This would be extremely helpful for my facial and waxing service add-ons!