Hi! I am currently @ 49% paid of my 8th loan with square. Typically offers have come in at around 50-60% since. I have seen a few people mentioning that they now do a soft credit pull and am wondering if this pertains to personal credit or business credit?
Appreciate you taking the time to post.
New offers are not automatically extended when a certain percentage of an existing loan is repaid, but your business may become eligible for a new offer when your existing plan is closer to being repaid. This timing helps to ensure a significant portion of a new loan can be used to reinvest in your business directly rather than repaying your existing loan balance.
Keep in mind that we can’t guarantee that another offer will be extended before or after the current plan is complete. Repaying your existing plan does not guarantee that your business will be eligible for another offer.
Don’t hesitate to contact us directly if you have further questions or concerns.
Hi @moxiemavenandco, I appreciate you reaching out and being a part of the Square Community!
Unfortunately, I on the Square Community have limited information on the Square Loans program at this time. I am going to go ahead and tag in a few of our Square Loans Specialists and see if they have any knowledge they can provide.
@marielmt, @Abby_M, do either of you wonderful people have any insight on this for this Seller?
Nice to see you again! 🙂
It's nice to see you again too, @Twpchair! Hope all is well on your side!
Appreciate you taking the time to post.
New offers are not automatically extended when a certain percentage of an existing loan is repaid, but your business may become eligible for a new offer when your existing plan is closer to being repaid. This timing helps to ensure a significant portion of a new loan can be used to reinvest in your business directly rather than repaying your existing loan balance.
Keep in mind that we can’t guarantee that another offer will be extended before or after the current plan is complete. Repaying your existing plan does not guarantee that your business will be eligible for another offer.
Don’t hesitate to contact us directly if you have further questions or concerns.
Im 90% repaid on my square loan and still have no offer. They used to offer loans before payoff but from what ive now studied, they no longer are doing that. Not only are they wanting you to be 100% paid off but people are saying they still have no offer several weeks after payoff. My sales are great, im in the excellent category in all the areas and ive paid off 90% of my 50k loan i got only 1 year ago and still have no offer. Im thinking they have dramatically changed their process or dont have funding.
It’s coming I promise you
This is my 6th Square Capital loan. I’ve repaid 96% of a $27,000+ loan, all eligibility indicators are green, and my minimum payment is satisfied through March 2026. Despite this, I’m not receiving any new offers. I’ve contacted the Square Support team multiple times and continue to receive generic responses without any explanation as to why I’m not eligible or what specific factor is blocking an offer. I’m not asking for special treatment — just clarity. What exact metric or requirement is preventing new offers in cases like this? If a manual review is possible, I’d appreciate knowing how to request one. Has anyone else experienced this recently or received a clear explanation?
Thanks for taking the time to reach out to us
We understand that not being immediately eligible can be frustrating but we can’t guarantee a loan offer even if the key factors displayed on the eligibility page show all “Good.” Your account is regularly evaluated for offer eligibility, If your business becomes eligible to apply for a loan, we’ll notify you through your Square Dashboard.
Don’t hesitate to contact us directly if you have further questions or concerns.
Thank you for your response and for taking the time to explain the review process. While I understand that loan offers cannot be guaranteed, I would appreciate clearer clarification on the purpose of the eligibility criteria displayed on the dashboard. When all key factors show as “Good,” it reasonably suggests that the business is positioned for funding consideration, which naturally sets expectations. We have been a loyal Square customer and have consistently maintained our account in good standing. During the existing loan period, our business has processed over 1,350 transactions with no chargebacks and only two refunds, reflecting strong performance and customer reliability. Based on this track record, we expected to be considered for additional funding to support continued growth. At this time, I would appreciate specific insight into the factors currently limiting eligibility, along with clear, measurable guidance on what steps we can take to improve our chances of receiving an offer, rather than general or system-generated responses. Thank you for your time and attention. I look forward to your response.
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