Hi! I am currently @ 49% paid of my 8th loan with square. Typically offers have come in at around 50-60% since. I have seen a few people mentioning that they now do a soft credit pull and am wondering if this pertains to personal credit or business credit?
Appreciate you taking the time to post.
New offers are not automatically extended when a certain percentage of an existing loan is repaid, but your business may become eligible for a new offer when your existing plan is closer to being repaid. This timing helps to ensure a significant portion of a new loan can be used to reinvest in your business directly rather than repaying your existing loan balance.
Keep in mind that we can’t guarantee that another offer will be extended before or after the current plan is complete. Repaying your existing plan does not guarantee that your business will be eligible for another offer.
Don’t hesitate to contact us directly if you have further questions or concerns.
Here we go!!! 1 more down. It can take 1-3 days, depending on the day of the week and the time you received it. Just watch your dashboard; if no information is needed, it's just a tad behind. There's been a big push! Congratulations again!
Hi @moxiemavenandco, I appreciate you reaching out and being a part of the Square Community!
Unfortunately, I on the Square Community have limited information on the Square Loans program at this time. I am going to go ahead and tag in a few of our Square Loans Specialists and see if they have any knowledge they can provide.
@marielmt, @Abby_M, do either of you wonderful people have any insight on this for this Seller?
Nice to see you again! 🙂
It's nice to see you again too, @Twpchair! Hope all is well on your side!
Appreciate you taking the time to post.
New offers are not automatically extended when a certain percentage of an existing loan is repaid, but your business may become eligible for a new offer when your existing plan is closer to being repaid. This timing helps to ensure a significant portion of a new loan can be used to reinvest in your business directly rather than repaying your existing loan balance.
Keep in mind that we can’t guarantee that another offer will be extended before or after the current plan is complete. Repaying your existing plan does not guarantee that your business will be eligible for another offer.
Don’t hesitate to contact us directly if you have further questions or concerns.
Hi!
I am wondering if you can tell me what I should do. I received a loan offer the other day and when I was going through the questions (not wearing my contacts of course as it was like 1am lol) it auto-populated and entered some of info which was obv incorrect and I didn't realize it until it went to verify and of course it couldn't because the info was incorrect. I am wondering if I should just cancel my application and wait for a new offer? If so how long until a new offer comes in? We have been waiting for an offer to come in as we need to purchase some new equipment and I was so excited to see this offer come in. I have reached out to customer service and asked them if they could resend the offer to me so I could re-do it, or if I should cancel it and wait for a new offer. The response I received was "you can cancel your loan but know that you are not guaranteed another offer". The question I asked about resending the application to me as I made a mistake was not addressed at all. Has anyone had this happen, and if so what did you do, and if you cancelled your loan how long until you received a new offer? Thank you in advance for your help!
My loan paid off at 70%
my yearly sales shoot up 100k
as 12 month your algo calculate
all my metrics is in good standing
please review my account for second loan offer , I like to merge small competition to increase my number here
help!
My plan is 100 percent paid for a week now. It doesn’t make sense that there’s no offer after record revenue and no charge backs and no human to review. Feels sort of shameful.
Im 90% repaid on my square loan and still have no offer. They used to offer loans before payoff but from what ive now studied, they no longer are doing that. Not only are they wanting you to be 100% paid off but people are saying they still have no offer several weeks after payoff. My sales are great, im in the excellent category in all the areas and ive paid off 90% of my 50k loan i got only 1 year ago and still have no offer. Im thinking they have dramatically changed their process or dont have funding.
It’s coming I promise you
Hey there, how are you doing? I hope business is still going strong!
Exactly
i 1 month paid process over 170k per year never any problems with my account had 8 loans last one paid in 6 weeks and still
no offer
makes no sense to me
Yeah something must be up.
I think they don’t have the funding
they should have the amount they charge for a loan
Same with me. I didn’t want to take square loans but after marketing two loans and seeing how easy it is pay off, I’m waiting on a third offer after three months of record sales and nothing. It’s so weird. When I had few sales, they didn’t stop emailing me to take the loan. And now that I can use the liquidity to grow another step, nothing.
This is my 6th Square Capital loan. I’ve repaid 96% of a $27,000+ loan, all eligibility indicators are green, and my minimum payment is satisfied through March 2026. Despite this, I’m not receiving any new offers. I’ve contacted the Square Support team multiple times and continue to receive generic responses without any explanation as to why I’m not eligible or what specific factor is blocking an offer. I’m not asking for special treatment — just clarity. What exact metric or requirement is preventing new offers in cases like this? If a manual review is possible, I’d appreciate knowing how to request one. Has anyone else experienced this recently or received a clear explanation?
Thanks for taking the time to reach out to us
We understand that not being immediately eligible can be frustrating but we can’t guarantee a loan offer even if the key factors displayed on the eligibility page show all “Good.” Your account is regularly evaluated for offer eligibility, If your business becomes eligible to apply for a loan, we’ll notify you through your Square Dashboard.
Don’t hesitate to contact us directly if you have further questions or concerns.
Thank you for your response and for taking the time to explain the review process. While I understand that loan offers cannot be guaranteed, I would appreciate clearer clarification on the purpose of the eligibility criteria displayed on the dashboard. When all key factors show as “Good,” it reasonably suggests that the business is positioned for funding consideration, which naturally sets expectations. We have been a loyal Square customer and have consistently maintained our account in good standing. During the existing loan period, our business has processed over 1,350 transactions with no chargebacks and only two refunds, reflecting strong performance and customer reliability. Based on this track record, we expected to be considered for additional funding to support continued growth. At this time, I would appreciate specific insight into the factors currently limiting eligibility, along with clear, measurable guidance on what steps we can take to improve our chances of receiving an offer, rather than general or system-generated responses. Thank you for your time and attention. I look forward to your response.
Have you received any additional information on your request?
No...nothing... 98% all eligibility criteria is green...nothing at all. I don't mind lower loan value...i feel our efforts are not been appreciated. the thing that disappoint me the most is that generic responses.
I completely understand your frustration, I’m in a similar situation and have only received the same generic response. There are so many business owners on here with the same concerns, hopefully Square or Square Financial Services will take that into consideration and come up with an easier way for us to review more detailed information on how we are being analyzed. Don’t loose faith just yet, the first month or two of a new year is always a crazy busy time for most companies. Best of luck and please keep us updated.
Square Community
Square Products