Loan Process 2025

Good Evening ALL & Happy New Year! I just have a quick question.

Our Co has been with Square for a few years now. We had our PPP Loan through Square, and we also have had multiple Loans Offered & Approved that were all paid off early. On our latest Loan Offer, it seems like the approval process is taking much longer than usual. We are at 5 business days 2day, and still at pending status? No other info has been requested. And our other Loans usually were approved in 1 or 2 days and then funded the next day. I’m just wondering if this is something new in 2025? And also, if any other of you folks may be having the same issue? Please let me know.

Thanks, 

Bob

144,983 Views
Message 1 of 422
Report
2 Best Answers
Square Champion

Solution

Mine tend to be more Saturday offers than any other day of the week. Our busiest days are Wednesday-Sat and I tend to get a late night Saturday offers than any other day. 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!

View Solution >

140,809 Views
Message 77 of 422
Report
Square Champion

Solution

@kacey_k wrote:

I actually have a question for you so I got my second loan offer two weeks ago and it was less than my first offer but the few weeks leading up to me getting my offer literally no card payments except for a few here and there most people were paying cash so I understand why the offer was low. My question is do you think it would be stupid of me to pay this loan off and then that way the algorithm could see because since I’ve got that loan, I’ve had nothing but card payments. It’s back to how it was before I got the loan. 


Hey @kacey_k 

 

So I personally would advise against doing that for a few different reasons.  First one being the most important one is the fees that you are going to eat for practically nothing in return.  It would be like throwing away all of that money literally.  Second reason I wouldn't go this route is that it can take  10 business days for the funds to clear, and the loan to be paid off.  You then get tossed back into the algorithm and an offer is not guaranteed at any point in time regardless of paying it off. 

 

If I were you, I would just do business as normal, and when it pays off, it pays off. But that is just y .02 though.  I would do/take what you can with that loan that was offered, recoup the fee;s that were spent and then hopefully your next offer when that is paid off if you decide to take it is the amount you are looking for if needed!

Dan
Square Champion
Check out Square support center for additional help.




View Solution >

121,816 Views
Message 211 of 422
Report
421 REPLIES 421

I am currently at 90% right now. As I stated in a previous thread, I believe that one of the criteria is the higher your loan, the higher your payback has to be before receiving an offer. So far I'm being proven right, as this is my second highest loan and my second highest payback percentage to date. 

 

At this point the only way I can be proven wrong is if I don't get a loan at all LOL. 

 

The 10 loans, and sales at over 750k a year, I can't see why it wouldn't be extended

 

 

4,946 Views
Message 295 of 422
Report

I'm at 90 percent and nothing so far! 🙏 soon! Good luck 👍 

4,668 Views
Message 296 of 422
Report

Had a loan offer come in at midnight! I was at 95 percent paid. This offer was considerably higher than previous offer. About 4k more than last! Good luck to all...

4,471 Views
Message 297 of 422
Report

I literally check every day, compared vs. ally past 14 loans and dang I should be on the verge. Hopefully soon for both of us:)

5,005 Views
Message 298 of 422
Report

Just had to hop on here and say i just got my biggest offer yet. Usually around 6-8k and just got a 12k offer at 65%. Usually around 80-90%. Square is saving my bacon today!

4,939 Views
Message 299 of 422
Report

Congratulations 

4,905 Views
Message 300 of 422
Report
Square Champion

Congratulations!!!! 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
4,718 Views
Message 301 of 422
Report

Wow! Congratulations! 

I’m currently waiting as well at 80%. Like others have stated, my offers normally come at 75%-78%. Paying one comes soon. 

3,948 Views
Message 302 of 422
Report

Congratulations, hoping for the same:)

4,972 Views
Message 303 of 422
Report

Yay! It’s so encouraging to see some of these offers coming in around that 65% mark! Fingers crossed for the rest of us 🩷

5,723 Views
Message 304 of 422
Report

I need loan $1000

5,944 Views
Message 305 of 422
Report

I just got a loan offer on the 4th of July! Wahoo! Paid the balance off manually on June 20th at 97% paid..it completed on the 26th as my payoff date and now 8 straight days later I just got my offer! It's about 1 grand more than my last one! It's pending..hopefully it goes through. Please! Crossing fingers!!

Happy 4th everyone! 

(By the way the alert went to my "promotions" part of my email! I didn't see it in me regular primary email or on my Square Dashboard.)

6,178 Views
Message 306 of 422
Report

It just got approved! Wahoo! Happy 4th everyone! And good luck to you all with your loans! This forum is amazing for info! 

6,074 Views
Message 307 of 422
Report
Community Team

Hi @Megashine 

 

Appreciate you taking the time to post

 

Congratulations on the approval of your new loan! We hope you continue growing your business with Square, and share more of your successes with us.

 

Feel free to reach out to us directly if you have any additional questions!

Abby_M
Square Loans Team
Sign in and click Mark as Best Answer if my reply answers your question.

This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
5,684 Views
Message 308 of 422
Report
Square Champion

Congrats!!!!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
5,431 Views
Message 309 of 422
Report

Congratulations, I should be close as it would be a huge help. Currently right around 90%, hopefully this week as we need new inventory 😁

5,829 Views
Message 310 of 422
Report

Been with square over 11 years have received and paid back over 350k in loans. I'm currently at 80% of my current loan with no offer yet. Normally I'd receive an offer before july 4, not the case this year

5,794 Views
Message 311 of 422
Report
Community Team

Hi @Movecrew 

 

Appreciate you taking the time to post.

 

We appreciate your loyalty when choosing to partner with Square for your past business loans. Please know that your loan history is reviewed in determining loan eligibility, but there are other factors of your account that are also considered.

Currently, offer eligibility is based on payment processing data, which means eligibility can change as frequently as your business does. We understand that it is frustrating that we can’t guarantee that you’ll receive a new offer because you’ve had previous loans with us in the past. Square accounts are reviewed on an ongoing basis to ensure that each business gets the right customized offer.

 

Please contact us directly if you have any other questions

Abby_M
Square Loans Team
Sign in and click Mark as Best Answer if my reply answers your question.

This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
5,685 Views
Message 312 of 422
Report

My last comment disappeared, so I'll repost.

 

I am currently at 94% paid back on my current loan. What I have noticed with my loans is the higher the loan, the higher the payback percentage before a new loan is offered.  Although this is not a firm rule, and not everyone experiences this, it's something I've noticed specifically with mine.  I use my loans as an investment into growing my business.  I buy inventory to boost sales and grow volume.  I don't use it for operating costs or to pay bills as that's not what the loans are designed for.  Although I don't "need" the loan, I always appreciate them as every loan so far has built my business from a $2000 flea market startup to a $800,000 a year retail store in just three years!  I accept the loans not because I "need" to but because I "want" to, and I am always thankful to Square for helping build our success.

 

Now to the point of the post that disappeared....

.... Although thankful for the loan offers, which we all know is"not guaranteed" and follows an algorithm, I'm somewhat disappointed in the inconsistency of the algorithm itself.  Here you have a group of people that are in the high 80's up to 100% paid off, all green metrics, and no offer.  Then you hear comments from some folks who are 67% up to mid 70% range who say they got an offer with "needs work" or not all green in their metrics.  It starts to get frustrating as there's no consistency.  Yes, the offers are totally random and never guaranteed, but there has to be another answer as to the loan process besides the generic "loans are not guaranteed" and "follows a algorithm that is proprietary to Square".  There has to be a reason that can be given as as to why someone with 72% and "not all green" gets a loan offer and those with 89, 90, 91ish percent and "all green" don't.

 

Personally, I would LOVE to receive another offer, and as always would utilize it to grow my business, as I have done with the last 10 loa..... investments!

5,735 Views
Message 313 of 422
Report

Just paid off my loan with a good sales week, but no offer. Previously I’ve always gotten them at 85-96%, but my sales have been down a bit this year due to surgery recovery (self-employed). We’ll see! Crossing my fingers. 

5,587 Views
Message 314 of 422
Report

I was at 97% paid off this morning... Now I'm at 100% paid off.  Why? Because of something called a "service credit".

 

What is a service credit, and why did I get it?  Does that hurt my chances of a future loan? I've never seen that before so just curious.

5,414 Views
Message 315 of 422
Report