Squares fraud dep is worthless

I had to contact the FBI! Never in a million years would have i said that.  My account was compromised,  they transferred the money out, took a loan, and added their bank account.   They know the IP address ond account that money was transferred to.   Calling square didn't help.  Their investigation didn't involve a call to me.   I am now working with the FBI and local police and waiting for them to work on this... not exactly a priority,  but it sucks that square fraud dep is terrible. 

 

 

I have had square for years with zero issues and have been a good customer.   

 

 

 

805 Views
Message 1 of 2
Report
1 REPLY 1
Square Champion

Holy cow- that is terrible- I am sorry you are going through this. There should be a dedicated fraud number in this day and age.

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
796 Views
Message 2 of 2
Report