Mine tend to be more Saturday offers than any other day of the week. Our busiest days are Wednesday-Sat and I tend to get a late night Saturday offers than any other day.
Have you tried reaching out to Square and asking them if they see anything wrong? As all your metrics and sales are up tremendously. It's not going to hurt anything but they have access to see into your account and just make sure that if something was sent and you didn't receive it with your email, not receiving notifications they can look into that as well.
Ok, got it. I'm going to tag a mod and just explain how your email is not working and you are paid off. And the dashboard is behind and you are just making sure all is good or updated with the right information so you didn't miss anything ok? The will send you a reply that says to contact us directly click on the blue highlighted area. You will see a number and code. Write the code down that is connected to your account and they can see everything going on and fix what isn't working for you okay? Everything needs to work for an offer to happen and yours is not and then they update everything and add in some insight into it that we can see. But first, let's get everything working right do you understand what I am saying about that? Let me tag @marielmt she is extremely helpful and can help you get to the right person to double check all your account info and make sure nothing was missed with the email issue and dashboard okay?
Yes, but you need to make sure that the dashboard is working properly with the other issues going on. That is something we can not see but the Mods can and direct you to the loans department and see what is going on and confirm everything okay. Just remember to write down the code when you call that's your or their access to your account directly. How they test your email and dashboard I am not positive. They could send out a confirmation email or send a message to your dashboard or verbally ask for it. But the loan department will know that and see if everything is ok or could bump it to someone else to make sure. But the mod will help you and know where or what to do.
You are very welcome! I know you were with Square for 4 years and took a break and then came back to Square. And like you said a lot has changed with your first loan and I tend to lean on the the side of caution or better safe than sorry. So let's let them do their magic and make sure everything matches and works right again for you again. I don't tag a Mod unless it is necessary. They are very busy but customer service is very important to them as well. It takes all information and all cylinders running for it to work and kick in an offer. 100% paid off and metrics off the chart Let them look into it and get everything working and see if that helps. Loans are not guaranteed if or when as you know but you need to be working properly for that to happen hun. She is awesome and can help you. Good luck and let's see if this helps to get you moving. One wrong letter missing or dashboard issues you don't know if anything was sent until it's fixed. Good luck with everything and keep us posted!!!
You're welcome but the code I sent might not work if @marielmt gives you a different code, that code is specific to your account, and they pass you onto the loan department. Did you click on in your dashboard if you can get there and hit call us and the code come from there attached to your account? That's where you need to go. Scroll to the top of the page and at the right you see the 3 lines hit contact us and it says call which gives you the number and specific code attached to your account. Or Marielmet might answer before you can even call ok? Super easy hit the 3 lines to the right call us it gives you the number to call and the current code. Then write that down and call in.
