We need a multi-question / multi-step booking process

[BradSC]

We run a dog grooming salon and retail store; we use Square Appointments for scheduling and checkouts. It would be incredibly helpful if online bookings could be customized more than the current offering (and it would be great if business-internal bookings followed the same process).

e.g.

What is your dog’s breed?

-Dropdown menu (hundreds of options)

How much does your dog weigh?

-Dropdown menu (numbers 1-90)

What service are you looking for?

-Full Grooming

-Mini Grooming

-Etc

Do you need any Add-Ons?

-Hair Coloring

-Bandana

-Etc

Preferred Groomer (Associate)?

-Dropdown menu

What is your dog’s name?

-Text Field

What is your dog’s gender?

-Dropdown

What is your dog’s birthdate?

-Date Field

Upload a photo of your dog:

-Photo upload tool

Upload a photo of your dog’s latest Rabies Vaccination paperwork:

-Photo upload tool

What is the due date of your dog’s next Rabies Vaccination?

-Date Field

Using data from several of these fields and more like them, we can build a very detailed customer profile.

Other data from these questions will allow Square to search our database and determine how long of an appointment is needed, which leads to narrowing down available time slots. We have over 80 different potential results for durations and prices, before we even start to consider Add-Ons (modifiers) like scent packages, premium shampoos, etc.

[JJ_]

Thank you for taking the time to detail this feature request @BradSC. I will pass it over to our product team for their visibility and consideration when working on future updates.

[Innerglo]

This is common to other schedulers. Its is called "waivers" by most but can be used for your purpose.  Really you can collect any information you want.  

I would collect "how did you hear about us"

I support this request also. We need a waiver option tied to booking flow in a customizable way with free entry data and multiple choice options.  This is an EASY $20 extra a month "option" square can add on to cover the cost for those who need it.  

Id pay $25 monthly if square gets it right the first time and automatically saves the waiver answers in the customer profile in CSV exportable way.... 

[MARLENA]

yes! I have been asking for this for years!