Square Stand Inventory Management When Sold Out

[LarsonJ]

I want to use square stand to sell lunch tickets in a trade show type environment at 4 different stations around the venue. I have 8 lunch options, and I would like to be able to stock all stations with more than enough physical tickets, and just have the inventory option display as sold out when the actual number of available lunches are sold out, and not allow any more sales to be processed. This way I don't have to worry about printing the exact number of tickets and some stations having extra tickets when others are sell out even if there is "stock" left. Essentially I want the option to have inventory work like it does for an online store at the physical register. Is this a possibility?

Thanks, Josh

[TaylorP]

I noticed this as well on a couple of my items however, they weren't the correct items. It only showed up on two items that had a positive value in inventory and items that were zero in inventory didn't have the sold out ic

[adobbratz]

Just writing to second this! We're having issues with Register not showing things as sold when they've been sold online.

Thanks!

[Eventsco]

So, we run events and need to manage online pre event sales and on the door to restrict numbers (due to COVID) going into an event. Our door staff need to know when they can’t sell a ticket, using a separate counter does not make sense as people may have booked and not yet arrived, then all hell breaks loose.

you should have the option to have

a) tracking of stock with fixed end of sales

b) tracking of stock with warning of low and out of stock

c) tracking of stock with the ability to go into negative stock & no warnings.

not difficult, if it can be done by this Saturday, after 4 years we would appreciate it.

[TreeAmigos]

We also saw this but only on items with multiple variables. Which means they are getting closer. 

Once this feature is finalized it will be a power house for brick and mortars with online sales.

I have to say, this past year square has finally (after years of requesting) released some super important features.

Im hoping this one is next!

[thebaubleeffect]

Wow, I thought it was me and I had set up something wrong.  On-line help was no help at all. 

This is a super important feature!!!! If the item had 0 in stock then how can I sell more??????? Inventory says 0, but a customer was able to purchase 6.  Two days before that another customer order 2.  It's a pain to refund and have to explain why.  This is an important feature.  At this point I am not sure of what to do.  May have to move the site to another provider.  I am told not to delete sold out items because of Google SEO and customers getting the 404 error code.    

[TreeAmigos]

Instead of deleting them, we make them hidden. If a person finds the link they can still access the item. However, it can’t be seen from the normal shop.

we use to leave the items as sold out on the shop, but it becomes overwhelming for the customers. Since we started hiding the items, we’ve noticed an increase in sales.

I don’t think hiding it will affect your SEO

[jordangill]

Have you all worked on this yet? It is very important to my team to disable being able to sell items that are no longer in inventory or even in the shop. This is a feature that needs to be available to many people as soon as possible. Does Square have a timeline for when you will update this inconvenient feature? 

[TreeAmigos]

note: this reply is not appropriate for this thread. When replying to Jordangill we thought they were referring to how there was no easy way to take sold out items off of the online shop. Not having accurate inventory control on the POS creates complications

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Even though we have over 300 items and a revolving stock of what’s available depending on the seasons or month, we are pretty happy with how it’s done now.

Filter your item list for items not in stock then either mark them hidden or unavailable with bulk edit option

The extra step could be troublesome for your operation. For us, having our inventory control manager manually doing changing what’s available or not is helpful since some items may restock in a week and other items might be done for the season.

[gvc]

Hey guys are you still using Square? I'm having doubts about jumping from shopify to square. I love the platform but the lack of features and slow pace of implementation for really necessary features is frustrating! 

[KennedysCoffee]

4 and a half years, 140 replies to the ticket and 6,541 Views.

I am desperate for this feature, yet there is no real commitment from development as to when it will be delivered. There is a clear need for it and so many of us can't believe that such a common sense and integral feature has been overlooked.

@saumaya when can we expect this???????