How can I block a customer from purchasing from my online store?

[_Violet]

Hi again @AspenLeaf - I apologize for your experience with our Support Team.

I went ahead and reached out to the Square Online Store Support Team myself. They confirmed that we don't currently offer any way of blocking existing/prospective customers from making purchases through Square Online. Although this feature isn’t currently available with Square, it’s a great idea and I understand howthis would be beneficial to your business.

I’ve shared your feature request with our Product Team, as they are constantly improving our products based on feedback like this. To learn more about how feature requests work, please see this post from one of our Seller Community Moderators. 

In the meantime, keep an eye out for any updates in our Seller Community. We appreciate your input.

[#2]

Hi @bakerlou, @outdoorcheflubb, @Apex86, and others! Thank you so much for providing your input and idea around blocking customers from purchasing. Currently, if you are processing online transactions via Square eGift Cards, third-party API integrations, Square Online, or Square Online checkout links, you can leverage Risk Manager to block payments on IP, email, and card. Here is the the setup guide to do this. Let me know if you have any questions, and thanks again for writing!

️ Kristen
Square Community Manager
Product Engagement

[kristen]

Hi @bakerlou, @outdoorcheflubb, @Apex86, and others! Thank you so much for providing your input and idea around blocking customers from purchasing. Currently, if you are processing online transactions via Square eGift Cards, third-party API integrations, Square Online, or Square Online checkout links, you can leverage Risk Manager to block payments on IP, email, and card. Here is the the setup guide to do this. Let me know if you have any questions, and thanks again for writing!

️ Kristen
Square Community Manager
Product Engagement