Is there a way to text a customer that their order is ready for pick up?

[JandDRockinWW]

We expanded our small business (food trailer) this year which included using the square register with kitchen tickets. Since our business, at this moment, is strictly set up for events (fairs, festivals, etc.) I was thinking it would be neat to take the order and give the customer a number but instead of them waiting (unless they want to), text them a notice their food is ready to pick up. That way they won't have to keep checking back, they can enjoy their selves where they are at. Is that something I can do with square or is there another app that works with square?

Thanks!

Donna

[Alex_]

Hi @NewBohemianCafe,

I recommend reaching out to our Restaurants Team directly or checking out our App Marketplace for different options and partnerships. 

[joshlsullivan]

I've built a solution for this - https://notifycustomers.net 

[joshlsullivan]

I have a solution - https://notifycustomers.net 

[joshlsullivan]

My app - https://notifycustomers.net 

[joshlsullivan]

I've built an app that will do this and it's $.05/text. Usage paid at the end of the month. https://notifycustomers.net 

[Djsmith31]

I’m not sure why this is so difficult. I should be able to easily mark orders complete from the transaction history

[joshlsullivan]

I have a solution for this that is going to be available in the marketplace soon. It's called Notify Customers - https://notifycustomers.net.

You can complete the contact form on the home page, and I'm happy to reach out to all of you individually if you have additional questions.

[joshlsullivan]

I have a solution that will be available in the marketplace very soon - https://notifycustomers.net 

You can complete the contact form on the home page, and I'm happy to reach out to all of you individually if you have additional questions.

[humblewoodfire1]

I have tried a number of the half baked options available via the square "marketplace" but they all suck or are too pricey for what I am trying to accomplish.  Until there is viable built in option for notifying in person customers we have setup an ipad next to our Square Register and are using the stand alone app "waitlist me" to collect customers names/numbers when it's busy and then we can alert them with two clicks when their food is ready. 

It's annoying to have to manually collect and plug in information that is already being pulled from the customer's credit card during the checkout process however we've gotten into a good workflow where we can get their number plugged in while they are signing/tipping so it doesn't add too much additional time to the order taking process.

[joshlsullivan]

Hi there, my app is based on usage and no monthly fees. Just $0.05/message. Pulls in orders from your Square account as long as customer information is tied to the order. https://notifycustomers.net