Is there a way to limit item or category availability depending on time of day? ex. Breakfast

[mksavage]

For online ordering, there needs to be a feature that allows restaurants to limit the availability of certain items depending on the time of day. For example, if your breakfast menu is only available until 3pm, there needs to be an option to make these items unavailable after 3pm.

[mksavage]

@LordPies YES! This feels like a pretty basic feature -- allowing us to set the availability of each item to specific days/times. I imagine most small restaurants have this same challenge and it would be a much-appreciated feature. Even Ordering.App has a rudimentary (albeit sloppy) version of this. Square, please help!

[Alex_]

Hi @mksavage,

I appreciate you reaching back out.

At the moment we do not have a public timeline as to when new features will be released. Please know that every time a seller brings up feedback, their voice is being passed on to the appropriate team in order to help implement these changes.

We understand that it might be difficult waiting for something to be built out, but our engineers are working on various different requests brought up by our sellers, and working with Apple, Google, and our other partners in order to approve these changes and be able to push them out in future updates.

[casadyc]

Hi Alex,

I totally appreciate how challenging it is to prioritize so many feature requests for software. And I've seen the Square team quickly deploying new, helpful features out to assist small businesses manage the new world of COVID-19, and I'm grateful for that.

I just want to add some perspective on this particular issue. Prior to COVID-19, my business was 98% in-house dining, and 2% to-go/pickup. Of that 2%, all of it was call-in, and none of it was online ordering. Today, my business is 100% pickup, and of that, 95% is online ordering, and 5% is call-in.

What I'm saying is that 100% of my business transactions have changed. I'm not alone in this, and I know it's not going to change back for a very long time. I would venture to guess that there's been a massive shift of most Square for Restaurant customers toward online ordering, which means there's a bunch of us in this same boat.

Where we were previously providing customer service face-to-face, we're now having to change to providing that through convenient, streamlined transactions - including modifiable pickup times.

Before, this was a nice-to-have feature, and it was tolerable that it was missing. Now, it's essential.

Thank you to the Square engineering team for seeing the emerging needs of its customers and working towards addressing them.

Cheers,
Chad

[LordPies]

@Alex_ , I wanted to echo @mksavage 's point. He's correct on his stats. 

You absolutely do not understand the predicament your software has put us in over being able to update order pickups to different date and times. 

[West94thstpub]

I'm trying to set up a lunch menu and dinner menu, can you set times for each menu's?

[nika]

Hi and welcome to the Seller Community @West94thstpub.

Regrettably there's not a way to do this, and is considered a feature request at this time. You can stay up to date on any changes around this feature here.

Thanks for posting and please let us know if any other questions come up!

[cafesoha]

The title of this thread has been edited from the original: Parameters for Breakfast Category

I do not want to offer my Breakfast Sandwiches category after 11am on my website. Is there a way to set a parameter to automatically stop offering that item after 11am? 

[JustinC]

Hey @cafesoha  - 

Setting times restrictions for when food items are available is not doable with the Online Store. Your best bet is to to include the time frame in the item description sections so your customers know when your breakfast menu items are offered. 

[cafesoha]

Thank you

[Cibo]

Is there a way to have two different menus available at two different times? We have a lunch menu available from 11am to 2pm and a dinner menu available from 5pm to 10pm and would like to have only the lunch menu available for online orders from 11am to 2pm and only the dinner menu available for online orders from 5pm to 10pm. Does anyone knows if it’s a possibility?