Generic USB Barcode Scanner

[ShukokaiNR]

HI,

I have a generic no name USB Barcode scanner purchased several years ago for use in my Karate club. I have used it to read Student ID barcodes, product barcodes etc in numerous applications (Word, Excel, Quickbooks/Reckon Online and several Dojo Management software apps) without any issues. (Will read barcodes created by myself or those on products off the shelf)

Square POS/Online will not recognise my USB Barcode scanner either on my Laptop or Samsung Galaxy S6 Tablet (with genuine Samsung OTG adaptor).

Being a small club, money is tight and why should I purchase another scanner when I have a perfectly working scanner already but not with Square. 

When will Square give people the option to use existing scanners or purchase low cost units that aren't on the "Supported" list?

[Laurie_]

Hi, @ShukokaiNR, thanks for reaching out to share your query with us.

I can certainly appreciate that it's frustrating to have to replace your existing scanner with a new one.

Unfortunately, any hardware not listed on Square's hardware compatibility by device page is not officially supported, and we can’t guarantee compatibility. 

While I have no news to share regarding expanding the list of support barcode scanners, I can pass your feedback on to our Product Team.

Let me know if you have any further questions about Square hardware in the meantime.